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RIC Event: Gathering and Using Member Feedback in Plan Governance
https://youtu.be/dn0G9ZI9Dng?si=aPt0Kq5L2WlPEnFr Podcast: This webinar is also available as a podcast on SoundCloud and iTunes. Members participating in health plan governance can provide valuable feedback to inform plan policies and procedures that address the needs of members and their families and caregivers.1 Following
[...]Published Date: March 27, 2019 -
Action Plan Selection Guide – A Tool for Self-Management Support
The Self-Management Support (SMS) Action Plan Selection Guide helps behavioral health providers choose action plans that best meet the needs of their clients and their organization. Action planning is particularly useful for clients with mental illness, substance use conditions, and/or
[...]Published Date: March 18, 2019 -
Key Considerations for Integrating Peer Support Staff in Behavioral Health Organizations
Peer support staff are individuals in recovery from a mental health challenge, substance use condition, or co-occurring illnesses who – with training – use their lived experience to assist others in their journey towards wellness and recovery. This tip sheet
[...]Published Date: March 18, 2019 -
Video: Leveraging the Lived Experience of Peer Support Staff
Peer support staff are individuals in recovery from a mental illness and/or substance use condition who with training, use their lived experience to assist others in recovery. One of the key steps to successfully integrate peer support staff into behavioral
[...]Published Date: March 18, 2019 -
Self-Management Support in Behavioral Health: Organizational Assessment Tool
This assessment tool is designed to assist behavioral health organizations in delivering self-management support to clients managing serious mental illness and/or substance use conditions. These conditions often coincide or are dually diagnosed; an estimated 50 percent of individuals with a serious mental illness also have
[...]Published Date: March 18, 2019 -
RIC Event: Recruiting Members and Supporting Participation in Plan Governance
https://youtu.be/gw8ooy0NkBs?si=9Rk8JOpgeqC2lhxg Podcast: This webinar is also available as a podcast on SoundCloud and iTunes. Description: Member engagement in plan governance plays a significant role in shaping the development and refinement of plan policies and procedures that address the needs, preferences,
[...]Published Date: March 5, 2019 -
Resource Compendium: LGBT Cultural Competence in LTSS
Long-term care providers may not always know how to best support LGBT individuals in ways that meet their needs and preferences. Understanding and addressing the unique challenges faced by LGBT individuals who need long-term services and supports can help providers
[...]Published Date: February 19, 2019 -
Resource Compendium: Culturally Competent Long-Term Services and Supports
Long-term services and supports (LTSS) are a vital part of care for many dually eligible beneficiaries. To ensure that LTSS are culturally and linguistically competent, providers and health plans can benefit from strategies for addressing the unique needs, preferences, and
[...]Published Date: February 19, 2019 -
Approaches to Navigation Services for Individuals with Serious Mental Illness
This guide was developed to assist behavioral health agencies and providers adopt navigation services. This guide was developed to assist behavioral health agencies and providers adopt navigation services. This guide offers resources that may assist providers seeking to develop navigation
[...]Published Date: February 15, 2019 -
Approaches to Workforce Development to Support Care Management
This guide was developed to assist organizations adopt workforce develop and training strategies to support care coordination. This guide was developed to assist organizations adopt workforce develop and training strategies to support care coordination. The guide offers resources that may
[...]Published Date: February 15, 2019