Cultural Competence

RIC Event: Improving Health Equity for Dually Eligible Enrollees in Rural Areas

https://youtu.be/PaiG2jcv2ho?si=1d-Z7YGZJhReMyUv Description: Health plans serving rural service areas confront significant health care delivery challenges, including lack of access to health care, provider workforce shortages, food deserts, poor transportation infrastructure, and inconsistent Internet. Health plans serving the more than two million

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RIC Event: Promising Practices for Promoting Person-Centered Communication and Care Coordination

https://youtu.be/OTHjlrCdgR0 Description: This webinar highlights key takeaways from discussions among health plans that participated in the Integrated Care Community of Practice focused on care coordination of dually eligible individuals. Health plans share their promising practices for promoting person-centered care coordination,

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RIC Event: Promising Practices for Utilizing Motivational Interviewing (MI) to Improve Care Coordination and Address Social Determinants of Health (SDOH)

https://www.youtube.com/watch?v=NtITkSg5zsU&t=2s Description: This webinar explores how motivational interviewing (MI) can improve communication in integrated care settings and improve relationships between health plans, providers, and members dually eligible for Medicare and Medicaid; promote the increased utilization of MI and person-centered techniques

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Spotlight on the SCAN Health Plan Personal Assistance Line

Senior Care Action Network (SCAN) is a mission-driven, non-profit health plan that aims to keep older adults healthy and independent. SCAN serves more than 280,000 members across Arizona, California, Nevada, and Texas.1 SCAN is the only Fully Integrated Dual Eligible

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RIC Event: Innovations in Alzheimer’s Disease and Related Dementias (ADRD) Caregiver Support Programs: Innovative Community Strategies

Please note that this webinar was rescheduled from its original December 7th airdate. Video Recording: https://www.youtube.com/watch?v=5sYeGOvzZxk Description: Individuals dually eligible for Medicare and Medicaid are almost three times as likely to have Alzheimer’s disease and related dementias (ADRD) than individuals

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RIC Event: Innovations in Alzheimer’s Disease and Related Dementias (ADRD) Caregiver Support Programs: Building and Leveraging Support Systems Webinar

You can view the webinar recording below. Supporting documents such as webinar slides, transcript, and additional resources are available to download by scrolling to the attachments section below. Video Recording: https://youtu.be/NSls-mx0W8A Description: Individuals dually eligible for Medicare and Medicaid are

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