Cultural Competence Resources

What is cultural competence?

Beneficiaries dually eligible for Medicare and Medicaid are diverse in race and ethnicity, language, health condition, disability status, and other characteristics. Providing culturally competent care means respecting individuals' varying beliefs and meeting their social, cultural, and linguistic needs.

Why strive for cultural competence?

Providing culturally competent care that respects the diverse values, beliefs, and needs of individuals can help close the gap in health outcomes. Cultural and linguistic competency is important for providers and patients to communicate effectively, taking into account diverse perspectives and preferences.