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Enrollee Engagement in Plan GovernanceOne of the ways plans can engage dually eligible members is by including them in plan governance, such as establishing enrollee advisory committees and placing members on governing boards. Engaging members in these ways can help plans understand and address barriers to high-quality and coordinated care, which can lead to improvements in members’ care. RIC features resources for plans interested in engaging members in plan governance and seeking to incorporate meaningful member perspectives into organizational governance structures.VIEW DETAILS -
RIC COVID-19 Vaccination BlogNEW Post! Health plans can engage dually eligible members' communities and providers to collaborate and promote COVID-19 second doses and booster vaccinations. Learn strategies for health plans to engage members here.VIEW DETAILS -
Quick Links- NEW Tip Sheet: Health Coaching and Wellness Planning During COVID-19 Tip Sheet
- NEW Resource Guide: Supporting Older Adults With Mental Health And Substance Use Disorders During COVID-19
- 2022 ICCoP Care Coordination Application: Click Here
- NEW Brief: COVID-19 Homebound Vaccination Strategies for Dually Eligible Individuals
- NEW Spotlight: Building a Dementia-Friendly Care Model: Spotlight on HealthPartners
- Webinar: Locating and Engaging Hard-to-Reach Members During COVID-19: A Panel Discussion
- Webinar: Leveraging Partnerships to Promote Flu Vaccinations Among Dually Eligible Beneficiaries During COVID-19
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COVID-19 Resources & Information- The Centers for Disease Control and Prevention (CDC) is the source for the latest information about COVID-19 prevention, symptoms, and answers to common questions.
- Centers for Medicare & Medicaid Services (CMS) Current Emergencies
- CMS COVID-19 Vaccination Information for Providers
- CMS Office of Minority Health: COVID-19 Resources on Vulnerable Populations
- Administration for Community Living (ACL)
- Resources for Providers, Health Care Leaders, and Caregivers for Emotional Support, Coping, and Managing Stress during COVID-19
- COVID-19 Vaccine Promotion Checklist for Health Plans
Upcoming Events
Note: Not all events are hosted by RIC but may be of interest to health plans and providers serving dually eligible beneficiaries.a
Topic Areas
- Behavioral Health
- Care Management & Care Coordination
- Caregiver Supports
- Cultural Competence
- Intellectual and Developmental Disability (IDD)
- Long-Term Services and Supports (LTSS)
- Member Engagement
- Older Adults
- Pain Management
- Person & Family Engagement
- Physical Disability
- Geriatric-Competent Care
- Disability-Competent Care
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Behavioral health is an umbrella term that includes mental health and substance abuse conditions, life stressors and crises, stress-related physical symptoms, and health behaviors.Learn More -
Care management (CM) is a team-based, person-centered approach “designed to assist patients and their support systems in managing medical conditions more effectively.” Care management includes a s[...]Learn More -
Family and friend caregivers include relatives, partners, neighbors, and friends supporting people who require assistance due to illness, disability, or frailty. This support can be physical, emotiona[...]Learn More -
People dually eligible for Medicare and Medicaid are more diverse in race and ethnicity, languages spoken, health condition, disability status, and other characteristics as compared to Medicare-only b[...]Learn More -
Approximately 8 percent of individuals dually eligible for Medicare and Medicaid under the age of 65 have an intellectual disability or related condition. Providers and health plans are increasingly [...]Learn More -
Long-term services and supports (LTSS) providers coordinate care for Medicaid beneficiaries in their own home or community. These services may be medical or non-medical and are available to seniors an[...]Learn More -
By creating a culture of meaningful member engagement, health plans can more effectively provide integrated care that improves health outcomes and addresses barriers to care. Engaging members is parti[...]Learn More -
The older adult population is diverse with variation in physiology, function, and culture. They are disproportionally affected by chronic conditions such as diabetes, arthritis, and heart disease. App[...]Learn More -
Chronic pain is one of the most common conditions healthcare professionals encounter, particularly among older adultsLearn More -
Proactively engaging dually eligible beneficiaries, and their families and caregivers, as partners in care planning and delivery is critical to understanding and responding to individual preferences a[...]Learn More -
Individuals with disability are a diverse group with varying characteristics. Among individuals dually eligible for Medicare and Medicaid, those with disability experience a higher prevalence of chron[...]Learn More
