This tip sheet highlights promising practices for member engagement in plan governance during COVID-19 for health plans serving dually eligible individuals, and is informed by participants in the Resources for Integrated Care Community of Practice held in 2020. It also offers guidance for leveraging alternative modes of communication in order to engage new advisors who bring greater diversity and representation to plan governance.
Engaging Members in Plan Governance During COVID-19: Tips for Health Plans
Date: December 17, 2020
Time to read: less than a 1 minute.