Health plans that contract to provide comprehensive care to beneficiaries dually eligible for Medicare and Medicaid may find it beneficial to collaborate with community partners that provide services beyond direct medical care such as housing, transportation for non-medical needs, and food. The following two guides can help your health plan understand the resources that are available in your community and establish linkages with community partners.
Community Resources Guide – This guide provides brief descriptions, examples, and national directories of these services and resources. Your plan may customize this guide by adding details that are relevant to your unique member population or the specific communities you serve.
Promising Practices Checklist – This checklist of promising practices and steps could help your plan strengthen existing partnerships and form new collaborative relationships with providers of non-medical services.