Member Engagement

RIC Event: Enrollee Advisory Committees Through a Health Equity Lens

https://youtu.be/XouV1MB7AEE?si=Ga7w9jYdr7nkYEPq Survey: Click here to complete an anonymous survey regarding this event. Description: Dual Eligible Special Needs Plan (D-SNP) Enrollee Advisory Committees (EACs) are tasked with working to improve access to covered services, coordination of services, and health equity for underserved populations

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Locating and Engaging Members: Key Considerations for Plans Serving Members Dually Eligible for Medicare and Medicaid

Click Here to View the Brief Medicare-Medicaid Plans have reported problems locating and engaging members due to inaccurate or incomplete contact information. Difficulties contacting members can have downstream effects on the plan’s ability to conduct required health risk assessments (HRAs),

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