Member Engagement

RIC Event: Improving Health Equity for Dually Eligible Enrollees in Rural Areas

https://youtu.be/PaiG2jcv2ho?si=1d-Z7YGZJhReMyUv Podcast: This webinar is also available as a podcast on SoundCloud and iTunes. Description: Health plans serving rural service areas confront significant health care delivery challenges, including lack of access to health care, provider workforce shortages, food deserts, poor transportation infrastructure, and

[...]

RIC Event: Enrollee Advisory Committees Through a Health Equity Lens

https://youtu.be/XouV1MB7AEE?si=Ga7w9jYdr7nkYEPq Podcast: This webinar is also available as a podcast on SoundCloud and iTunes. Description: Dual Eligible Special Needs Plan (D-SNP) Enrollee Advisory Committees (EACs) are tasked with working to improve access to covered services, coordination of services, and health equity for underserved

[...]

Locating and Engaging Members: Key Considerations for Plans Serving Members Dually Eligible for Medicare and Medicaid

Click Here to View the Brief Medicare-Medicaid Plans have reported problems locating and engaging members due to inaccurate or incomplete contact information. Difficulties contacting members can have downstream effects on the plan’s ability to conduct required health risk assessments (HRAs),

[...]