Cultural competence is widely recognized as essential to the delivery of high quality and effective services and supports by policy makers; health, mental health, and social service professionals; educators; and researchers. There is a solid base of evidence that cultural competence improves access, utilization, outcomes, and satisfaction in health and human service delivery systems. While this evidence is compelling, many organizations have struggled to integrate cultural competence into their person-centered thinking, planning, and practice.
This webinar will: (1) Describe a framework for cultural competence and at the individual and organizations levels; (2) Provide a “real life” example of an organization that values and practices cultural competence; and (3) Highlight personal narratives of individuals who will share what culturally competent services mean to them; and (4) Describe how cultural competence and person-centered thinking and practice are integrally linked.
This webinar is the second in a four-part series presented by the Georgetown University National Center for Cultural Competence and NCAPPS exploring cultural and linguistic competence as it relates to person-centered thinking, planning, and practice. All NCAPPS webinars will be recorded and archived on the NCAPPS website.
NCAPPS assists states, tribes, and territories to transform their long-term care service and support systems to implement U.S. Department of Health and Human Services policy on person-centered thinking, planning, and practices. It supports a range of person-centered thinking, planning, and practices, regardless of funding source. Activities include providing technical assistance to states, tribes, and territories; establishing communities of practice to promote best practices; hosting educational webinars; and creating a national clearinghouse of resources to support person-centered practice. Visit the NCAPPS website for more information.