You can view the webinar recording below. Supporting documents such as webinar slides, transcript, speaker bios, and additional resources are available to download by scrolling to the attachments section below.
This second webinar continues to explore Consumer Engagement Strategies. During this webinar, William Dean and other subject matter expert faculty offer guidance on how to meaningfully engage consumers using town hall-style Member Meetings, including the benefits and return on investment, a step-by-step planning process, recruitment strategies, and the advocate/provider/community partnerships that optimize the opportunity to obtain feedback from diverse groups of consumers, caregivers and family members.
The following resources have been included for your convenience: