Training and Credentialing: Resources for Health Plans

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As states expand managed long-term services and supports (LTSS) for their Medicaid enrollees, your health plan may need to engage or contract with a variety of LTSS providers, including existing licensed home and community-based service providers and direct service workers (DSWs) who deliver non-institutional services to individuals with disabilities or functional limitations.  Some of these providers may need targeted training, continuing education, or credentialing to meet the needs of your members as well as the requirements established by the state Medicaid program and your own health plan.  Your health plan should work closely with your state to determine who is responsible for such training and credentialing.  This brief provides an initial list of resources for training and continuing education for DSWs.

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