This training will explore the Direct Support Professional’s (DSP) experiences during the COVID-19 pandemic. Through information gathered through the National Core Indicators (NCI) Staff Stability Survey, the presentation will highlight current research on the DSP workforce gathered before and during the pandemic. Information will be presented regarding the DSP workforce nationally and its growth and importance to those needing long-term services and supports. Results from two national surveys conducted with DSPs during the pandemic will be shared reflecting the impacts the pandemic has had on individual DSPs. Finally, the training will share the personal stories of six DSPs as they navigated the pandemic.
Following the presentation, webinar participants will have the opportunity to take part in a question and answer session receiving feedback from CMS and the presenters.
This training is hosted by CMS’ Centers for Medicaid and CHIP Services, Division of Long Term Services and Supports.