Member Engagement

Resources for Integrated Care features a wide range of webinars and other educational materials to support plans and providers in their efforts to catalyze engagement for members who are dually eligible for Medicare and Medicaid. These materials encompass two dimensions of member engagement - bringing members’ voices and perspectives into plan or practice governance and encouraging members to play an active role in managing their health and participating in health care decisions. Based on input from a wide range of experts, the resources and tools below are intended to inform health plans and providers as they build both dimensions of meaningful member engagement.

Engaging Members in Plan Governance

Use these resources to understand how best to incorporate the perspectives of members into plan and practice governance.

Engaging Members in Managing Their Health

Use these resources to understand how to encourage members to play an active role in managing their health.