These six tip sheets were created to assist navigation staff in supporting clients in their management of specific conditions and serious mental illness (SMI). The tip sheets augment navigators’ understanding of the standards of care for those conditions, and are available in both

Supporting documents such as webinar slides, transcript, and additional resources are available to download by scrolling to the attachments section below. Podcast: This webinar is also available as a podcast on SoundCloud and iTunes. The sixth webinar in the series focuses on the identification

The SBAR (Situation, Background, Assessment, and Recommendation) is a quality improvement tool that can be used by health plans and providers as they work together to improve their communication and coordination of care for those with disabilities.  It was used

This tip sheet is intended for health plan leaders and providers who are responsible for organizing and coordinating the completion of the Disability Competent Care Self-Assessment Tool (DCCAT). The DCCAT was developed to help health plans evaluate their current ability

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Long-term services and supports (LTSS) providers coordinate care for Medicaid beneficiaries in their own home or community. These services may be medical or non-medical and are available to seniors and people with disabilities in need of long-term assistance. Many states