Navigators are professionals who coordinate care and services across siloed mental, behavioral, and physical health care delivery systems, leading to greater holistic and person-centered care. The combination of services coordinated by the navigator is fundamentally driven by an individual’s needs.

Navigation services can help providers deliver more integrated care to people with serious mental illness (SMI) and chronic or complex medical conditions. Such services include linking individuals (and their natural supports) with essential health and community services. Navigation coordinates care