Member engagement in plan governance plays a significant role in shaping the development and refinement of plan policies and procedures that address the needs, preferences, and values of members and their families and caregivers.1 One of the ways health plans

This tip sheet highlights promising practices for member engagement in plan governance during COVID-19 for health plans serving dually eligible individuals, and is informed by participants in the Resources for Integrated Care Community of Practice held in 2020. It also

Engaging members and their caregivers in plan governance – through strategies such as member advisory councils and board representation – helps health plans understand and address member concerns and barriers to high-quality, coordinated care. Many health plans serving individuals dually

https://youtu.be/N6x5-yKxAxA?si=y7mgJLAhcYSlLrvt Podcast: This webinar is also available as a podcast on SoundCloud and iTunes. Description: In 2019, Resources for Integrated Care (RIC) hosted a webinar series on engaging members in plan governance, recruiting and supporting members to participate in consumer advisory councils and other governance

https://youtu.be/3F9mBhFj48c Description:  By gathering member and caregiver feedback, health plans can ensure that policies and procedures are responsive to the needs, preferences, and values of plan members and their families and caregivers. One of the ways health plans engage members

https://youtu.be/dn0G9ZI9Dng?si=aPt0Kq5L2WlPEnFr Podcast: This webinar is also available as a podcast on SoundCloud and iTunes. Members participating in health plan governance can provide valuable feedback to inform plan policies and procedures that address the needs of members and their families and caregivers.1 Following