Better Care Playbook Webinar: How Community Health Workers and Promotores Can Support Individuals with Complex Needs amid COVID-19

Event Start Date: July 29, 2020 - 5:00 PM EDT
Event End Date: July 29, 2020 - 6:15 PM EDT

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Community health workers and promotores (CHW/Ps), who typically live in the neighborhoods they serve, are uniquely positioned to foster trusting relationships and help individuals navigate the health care system, access needed health and social services, and ultimately achieve better health outcomes. Today, as COVID-19 disproportionately impacts high-risk populations and communities of color, CHW/Ps can play a valuable role in providing critical supports for people with complex health and social needs and addressing health disparities.

This webinar, coordinated by the Better Care Playbook and made possible through the Seven Foundation Collaborative, will explore opportunities for health systems and plans to work with CHW/Ps to support high-need individuals, with a focus on addressing the long-term impacts of COVID-19. Featured speakers will describe the roles and value of CHW/Ps, share implementation and sustainable financing strategies, and discuss how CHW programs can be established and expanded to mitigate the negative effects of COVID-19 on high-risk populations.


  • Maria Lemus, Executive Director, VisiĆ³n y Compromiso
  • Shreya Kangovi, MD, MSHP, Executive Director, Penn Center for Community Health Workers
  • Robert Fields, MD, Senior Vice President