Delivering Dementia Capable Care Within Health Plans: Why and How?

Live Webinar Air Date: 
Wednesday, June 19, 2019 - 12:00pm to 1:30pm

Alzheimer’s disease, the most common type of dementia, affects an estimated 5.8 million Americans, is the sixth leading cause of death in the U.S., and is a leading cause of disability and poor health for older adults.[1] The emotional and physical burden of dementia is immense, not only for the individuals affected by it directly, but also for their families and caregivers. Furthermore, the cost of care for dementia is high for Medicare, Medicaid, and private payers. Individuals living with dementia have higher emergency department utilization and higher rates of 30-day readmissions than those without dementia.[2]

Gaps in dementia care contribute to a reduced quality of life for individuals living with dementia and their caregivers.[3] Dementia capable care aims to close gaps in care by supporting individuals and their caregivers through the coordination of individualized and integrated medical and psychosocial care.[4] The dementia capable care model offers plans and providers an approach to address the complex and highly variable needs of individuals with dementia and their families.

This webinar presents information on ongoing work and achieved outcomes for two states participating in the Financial Alignment Initiative. State agencies, health plans, and community organizations in California and Texas collaborate within the framework of this demonstration to improve care while controlling costs for enrollees with dementia, which account for 25 percent of their participating beneficiaries. Presenters will share strategies and tools for the delivery of dementia capable care, as well as tips for leveraging resources within federal, state and local environments to build more responsive systems of care delivery.


By the end of this webinar, participants should be able to:

  1. Recognize how cognitive impairment and dementia affect the well-being of older adults and family caregivers.

  2. Identify opportunities to reduce the high health care and societal costs of dementia.

  3. Describe key features of dementia capable health systems and quality dementia care coordination.

  4. Identify key approaches for health plan collaboration with patients, family caregivers, and community organizations.

Featured Speakers:

  • Christopher M. Callahan, MD, MACP, Cornelius and Yvonne Pettinga Professor, Director, Indiana  University Center for Aging Research

  • Debra Cherry, Executive Vice President, Alzheimer’s Los Angeles

  • Megan Dankmyer, Associate Vice President of Case Management, Molina Healthcare of California

  • Katie Scott, MPH, Sr. Director of Dementia and Caregiver Support Services, BakerRipley Senior Services Division

Intended Audience:

This webinar is intended for a wide range of stakeholders – includes health plan leaders, primary care physicians, nurse practitioners, social workers, caregivers, and organizations that provide services for dually eligible beneficiaries including managed long-term services and supports programs and consumer organizations.

CME/CE Credit Information:


  • The Centers for Medicare & Medicaid Services (CMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. CMS is also accredited by the International Association for Continuing Education and Training (IACET) to offer continuing education credit.

  • The American Geriatrics Society has been approved by the California Board of Registered Nursing (Provider No. CEP 10299) to provide continuing education

  • The American Geriatrics Society is accredited by the National Association of Social Workers (NASW) to provide continuing education for social workers.

Continuing Medical Education (CME) Credit – CMS is evaluating this activity for CME credit. The number of credits awarded will be calculated following the activity based on the actual learning time. Final CME information on the amount of credit will be available to participants within the Learning Management System (LMS) after the live activity.

Continuing Education (CE) Credit

  • The Centers for Medicare & Medicaid Services (CMS) – CMS is evaluating this activity for CE credit. The number of credits awarded will be calculated following the activity based on the actual learning time. Final CE information on the amount of credit will be available to participants within the Learning Management System (LMS) after the live activity.
  • Continuing Nursing Education Credit – This program is eligible for 1 nursing contact hour. Nursing courses are accepted by the nursing boards in all 50 states, the District of Columbia, and U.S. territories.
  • National Association of Social Workers – This program is pending approval by the National Association of Social Workers. The number of credit hours will be determined based on activity learning time. 
      • The following states do not accept National CE Approval Programs for Social Work: New York, Michigan, and West Virginia.
      • The following states currently do not recognize NASW National Approval: New Jersey, Idaho, and Oregon.

Individuals are strongly encouraged to check with their specific regulatory boards or other agencies to confirm that courses taken from these accrediting bodies will be accepted by that entity.


  • Webinar participants seeking CME/CE credit should only claim credit commensurate with the extent of their participation in the activity. 

  • A score of at least 80% on the post-test must be achieved in order to obtain CME/CEs via the NASW, CMS, or California Board of Registered Nursing credit options. 

  • Estimated time to participate in the webinar: 1.5 hours including introductory information and interactive Q&A.

  • Participants will be led through the following requirements after signing into and participating in the webinar:

    • Read the learning objectives and faculty disclosures

    • Complete the pre-test (for NASW or California Board of Registered Nursing credit options)

    • Participate in the webinar

    • Complete the post-test and program evaluation form 


[1] Alzheimer’s Association (2019). 2019 Alzheimer’s Facts and Figures. Retrieved from:  

[2] LaMantia, M.A., Stump, T.E., Messina, F.C., et al. (2016). Emergency Department Use Among Older Adults with Dementia. Alzheimer Disease and Associated Disorders, 30(1): 35-40.

[3] Center to Advance Palliative Care (2019). The Case for Improving Dementia Care. In Implementing Best Practices in Dementia Care. Retrieved from:

[4] Borson, S., and Chodosh, J. (2014). Developing Dementia-Capable Health Care Systems: A 12-Step Program. Retrieved from 


After clicking the registration link hosted on and completing the registration form, you will receive an email from containing event log-on information. The email also contains an attachment that, when opened, will save the event log-on information to an Outlook calendar.

On the day of the live event, please use the web link to join the webinar. You can access the platform using a computer, smart phone, or tablet. The audio portion of the presentation will automatically stream through your computer/device speakers. Please make sure that the volume on your speakers is turned up. Phone dial-in information will also be available during the live event if you are unable to listen to the audio through the computer/device speakers.

For individuals that will be away from a computer, smart phone, or tablet on the day of the live webinar event, please email us at to request dial-in information.

Target Population: