Promising Practices for Meeting the Needs of Dually Eligible Older Adults with Schizophrenia

 You can view the webinar recording below. Supporting documents such as webinar slides, transcript, and additional resources are available to download by scrolling to the attachments section below.


This webinar is also available as a podcast on SoundCloud and iTunes.

Live Webinar Air Date: 
Tuesday, November 6, 2018 - 2:30pm to 4:00pm

Older adults who are dually eligible for Medicare and Medicaid have higher rates of schizophrenia and other psychotic disorders than older adults with Medicare only.[1] In addition, older adults with schizophrenia are more likely to have co-occurring chronic physical health conditions, such as obesity, diabetes, and hyperlipidemia, compared to younger adults with schizophrenia.[2] Caring for older adults with schizophrenia requires special attention to how needs and treatments may change over time, as well as consideration of the impact of chronic physical health conditions, cognitive impairments, and changes to vision and hearing.[3] An individualized treatment approach is key.

This interactive webinar discusses how to identify common symptoms of schizophrenia among older adults, identifies promising practices related to treatment options and care coordination, and demonstrates practical strategies for meeting beneficiary needs. Speakers, including a family caregiver, discuss firsthand experiences, lessons learned, and strategies to improve care for dually eligible older adults with schizophrenia.  

By the end of this webinar, participants should be able to:

  1. Identify common symptoms of schizophrenia in older adults
  2. Recognize effective and appropriate treatment options for older adults with schizophrenia 
  3. Identify practical tips and strategies to improve care for older adults with schizophrenia based on real-life stories from the field
  4. Identify opportunities to collaborate with clinicians, social workers, case managers, and caregivers to support older adults with schizophrenia

Featured Speakers:

  • Naila Azhar, MD, MPH, Assistant Professor of Psychiatry, University of Connecticut School of Medicine
  • Tracy Beavers, BSN, RN, EMT-P, Case Manager, CareSource Ohio
  • Ann Marie Luongo, LPC, Program Manager, Advanced Behavioral Health Connecticut, Inc.
  • Heidi, Family Caregiver

Intended Audience:

This webinar is intended for a wide range of stakeholders – front-line staff at social service agencies, providers and health care professionals (such as physicians, psychiatrists, psychologists, nurses, social workers, counselors), Medicare-Medicaid Plans (MMPs), Dual Eligible Special Needs Plans (D-SNPs), managed long-term services and supports programs, and consumer organizations.

CME/CE credit information:


The Centers for Medicare & Medicaid Services (CMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. CMS is also accredited by the International Association for Continuing Education and Training (IACET) to offer continuing education credit.

  • The Centers for Medicare & Medicaid Services (CMS) designates this enduring activity for a maximum of 1.5 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity. Credit for this course expires at midnight on November 6, 2019.
  • The Centers for Medicare & Medicaid Services (CMS) is authorized by IACET to offer 0.2 Continuing Education Units (CEUs) for this activity. CEU will be awarded to participants who meet all criteria for successful completion of this educational activity. CEU credit for this course expires at midnight on November 6, 2019.

Instructions: After viewing the recording, please visit to access the post-test. More information can be found in the Continuing Education Credit Guide.

Individuals are strongly encouraged to check with their specific regulatory boards or other agencies to confirm that courses taken from these accrediting bodies will be accepted by that entity. 


[1] Medicaid and CHIP Payment and Access Commission. (2015). Chapter 4: Behavioral Health in the Medicaid Program – People, Use, and Expenditures.

[2] Desai, A. K. (2010). Schizophrenia in older adults. Current Psychiatry, 9(9), 23-A.

[3] Ibid.

Target Population: