Supporting Participants with Complex Behavioral Health Needs

Wednesday, March 14, 2018 - 2:00pm to 3:00pm

This webinar provides a background on the needs of adults with disabilities with complex or co-occurring behavioral health needs. These challenges range from highly variable to severe mental health issues, commonly co-occurring with substance use disorders or other functional limitations. The presentation includes an introduction to the population and their experiences with mental illness, a summary of treatment options, and recovery and resilience. By understanding the participant perspective, providers can learn to deliver participant-centered care and empower participants to engage in their care experience. This webinar examines the innovative approach the Commonwealth Care Alliance (CCA) health plan developed to address the needs of its population. CCA partnered with a local community provider to create a structured living setting as an alternative to institutionalization. This is just one example of a flexible approach to care aimed at improving the accessibility, quality, and care experience for participants and providers.

Documents to Download:

This guide contains instructions for obtaining continuing education credit or a certificate of completion, as well as activity information including speaker bios and disclosures.

Featured Speakers:

  • Chris Duff, Disability Practice and Policy Consultant
  • Sue Abderholder, Executive Director, National Alliance on Mental Illness (NAMI) Minnesota
  • Lauren Easton, Senior Director, Behavioral Health, Commonwealth Care Alliance

Intended Audience:

This series is intended for providers and health care professionals, front-line staff with health plans and provider practices, and other stakeholders interested in improving their ability to meet the needs of adults with functional limitations.

Continuing Education Credit Information:

The Centers for Medicare & Medicaid Services (CMS) is accredited to provide continuing education credit by the International Association for Continuing Education and Training (IACET) for Continuing Education Units (CEU) and by the Accreditation Council for Continuing Medical Education (ACCME) for Continuing Medical Education (CME, AMA PRA Category 1 credit for physicians and non-physicians); click here to read CMS’ Accreditation Statements. CEUs or CMEs will be awarded to participants who meet all criteria for successful completion of this educational activity.


  • Webinar participants seeking CEU or CME credit should only claim credit commensurate with the extent of their participation in the activity.
  • Estimated time to participate in the webinar: 1 hour including introductory information and interactive Q&A.
  • Participants will be lead through the following requirements to obtain a CEU or CME certificate:
    • Read the learning objectives and faculty disclosures
    • Participate in the webinar
    • Complete the post-test and program evaluation form
    • A score of at least 80% on the post-test must be achieved in order to obtain CEU or CME credit
Target Population: